CBPF® certification helps professionals acquire basic knowledge and skills in business process management and fulfillment operations.

The American Certified Business Process and Fulfillment Manager (CBPF)® certification shows future employers that you have the practical knowledge, insights, and professional expertise to understand factors that impact how people spend their leisure time. The certification explores how to better support and develop opportunities in Process Intelligence, Quantitative and Qualitative Process Analysis, Essentials in Procurement, Fulfillment, Production etc

Chartered Business Process and Fulfilment Managers (CBPF®) certification provides assessment in the areas of order fulfillment, Order Management Systems, and Processes. Companies make money by selling goods, products, and services to businesses or directly to consumers. No matter whether you’re B2B or D2C, the sale is not complete until the sold items are received by that customer. Order fulfillment is how companies complete the sale and it’s at the heart of every business. Order fulfillment challenges run the gamut from supply shortages and inventory management issues to failures in demand and logistics planning to kinks in the supply chain.

The CBPF® certification will test the following topics

• Business Process Modeling
• Applying work systems theory
• Reengineering and Process change
• Enterprise Resource Planning (ERP)
• Process Intelligence
• Quantitative and Qualitative Process Analysis
• Essentials in Procurement, Fulfillment, and Production.
• Technology Support for Business Processes: Workflows & BPMS
• Managing Processes; Metrics and Dashboard.
• Governing BPM Efforts; Process Management Maturity