Location: Hillsboro, Oregon, United States | Santa Clara, California, United States

Job Description

Intel Customer Experience Logistics Coordinator will be part of a Global Events Center of Excellence, ECOE, Strategic Program Office, SPO, the team directly interacting with Sales and Executives to plan and execute customer and partner briefings. Briefings may include project-level to C-level participants and are integral to driving Intel’s Sales and Brand. The coordinator will perform various logistical and project-related activities supporting the Intel CEC briefing program, managing briefings in varying sizes. Employee will handle details that are both highly confidential and critical in nature. Assignments are moderately complex and diversified in nature and may require working within a globally dispersed team.

Job Responsibilities include, but are not limited to, the following:

• Working in a very fast-paced environment, making split-second decisions while following established policies and procedures.
• High external and internal visibility for extremely confidential briefings and attendees, potentially high-profile celebrities, CEOs, and government officials.’
• Work may require strategizing with Intel account teams. Interact cross-functionally with internal teams, vendors, and business partners.
• Ability to anticipate and meet customer needs with flawless planning and execution with proactive follow-through.
• Ability to manage all briefing scheduling via VisitWorks, pre-briefing set-up, including any ARs from discovery meetings.
• Schedules and coordinates logistics for briefings and evening events, to include distribution of materials, and processing orders for catering.
• Plan all logistics including briefing room set up, agendas and promotional items.
• Help drive global consistency and increased adoption of the CEC Briefing Program and continually seek and recommend opportunities to improve and streamline the CEC processes.
• Measure briefing effectiveness and efficiency through data analysis and preparing reports.
• Manage complex projects timelines under tight deadlines.
• Respond to stakeholder a process questions utilizing research skills and contacts in other departments.
• Drafts and composes emails using current office software applications. Role will include protection, retrieval, transfer, and disposal of confidential information.

Skills and Experience

• Experience working with planning and or database tools.
• Experience working with a large professional matrix organization. Comfortable advising C-level executives.
• Decision making, and critical thinking is required in resolving moderately to more complex problems with an adeptness at conflict resolution.
• Self-motivated, professional, and articulate. Candidate must be highly polished with experience supporting and providing client-facing service at these levels.
• Experience with Project work and problem-solving skills with impeccable multi-tasking abilities.
• Demonstrated exceptional written and verbal communication skills with different levels of management.
• Excellent organizational skills and problem-solving ability, including demonstrated time management skills.
• Customer Service and Customer-facing for senior-level executives, dignitaries, celebrities, presidents, etc.
• Ability to work in a highly confidential position and sign a non-disclosure agreement.
• Possesses strong interpersonal skills, leadership, negotiation, analytical and problem-solving skills.
• General Hours are 8am to 5pm, Ability and willing to work flexible hours as business dictates.
• Travel up to 25 percent

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.

Minimum Qualifications:

• High School Diploma, GED or higher.
• 5 years of combined experience in the following:
  • Providing logistical support in a customer environment.
  • Event management experience supporting customers and C-level executive meetings.

Preferred Qualifications:

• Advanced experience with MS Office, including word processing, spreadsheet, and basic presentation or database applications.
• 7 years minimum experience providing logistical support in a customer environment.
• Expert experience with MS Office, including word processing, spreadsheet, and basic presentation or database applications.
• Prior experience with VisitWorks scheduling tool.

Inside this Business Group

Intel’s Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Other Locations

US, Santa Clara

Covid Statement

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html

Annual Salary Range for jobs which could be performed in US, California: $65,480.00-$87,560.00
*Salary range dependent on a number of factors including location and experience

Working Model

This role will require an on-site presence.