Type: Full Time/Part Time

Location: Arizona, USA

Job Brief
We are looking for a Travel Manager who will manage and our travel office contact center. The goal is to keep our clients satisfied and loyal for future services.

Responsibilities

• Manage and handle all air ticketing requirements through our contact center
• Manage Air ticket issuance, re-issues and refunds
• Manage multiple customer accounts
• Cooperate with clients to determine their needs and advise them appropriate fares and guidelines.
• Cordinate with the Airline and other vendors
• Attend travel seminars/training to remain updated with air ticketing rules and regulations
• Maintain statistical and financial records

Requirements

• Proven work experience as a travel management specialist (Minimum 2 Years)
• Excellent knowledge of computer reservations systems (Amadeus)
• Excellent knowledge of ticketing rules and regulations
• Fluency in English; multilingualism is a plus
• Face paced skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Diploma or Degree in Hospitality, Travel, Tourism, Business or relevant field
• Personal travel experience will be considered an advantage