Job Location: Camden, NJ

Share Our Purpose.  Be Yourself.  Feel Valued. 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

Primary Role
Provide system support and guidance to a wide range of stakeholders in both Supply Chain and in the operations organizations. Customer oriented role with a focus on solving business partner needs in a timely and effective manner. Provide customer solutions related to a range of Supply Chain products in SAP, travel, and in other procurement solutions. Position may verify purchase requests are complete, accurate and in accordance with key processes and policies before releasing purchase orders.

Key Accountabilities

• Work cross-functionally to ensure operational excellence across all procurement activities while assisting and facilitating internal and external audit requests. Develop process and technical expertise (SAP) to carry out ongoing address book maintenance, supplier on boarding, supplier certificate of insurance database, administer collection of COIs and catalog management.
• Provide feedback and training to improve Business Partners understanding and execution of the purchase order process along with troubleshooting problematic transactions and resolve issues in a timely manner.
• Supplier qualification administration including key point of contact for new vendor requests
• Develop business requirements and implement system automation in support of a self-service model
• Manage and validate vendor information to ensure efficient and accurate payments to all approved suppliers (W9, EFT, addresses, etc.), retain all supporting documentation
• Support the State Procurement and National Procurement in improving purchasing processes to reduce cost, increase total value, and improve supplier relationships
• Assist travelers with account set-up guidance, response to travel guideline questions/interpretations

Knowledge/Skills

• Knowledge of purchasing processes from Supplier creation to goods receipt.
• Utility industry accounting conventions
• Utility business needs
• Knowledge of financial analysis techniques Knowledge of payment terms
• Knowledge of Sales and Use Tax Customer service
• SAP procurement systems
• SAAS Procurement platforms
• Microsoft Office suite; Word, PowerPoint, Excel, Access, Outlook
• Strong Interpersonal skills and organizational skills
• Verbal and Written Communication Skills and reading for comprehension
• Individual Contributor

Experience/Education

• High School Diploma or equivalent required
• Bachelor’s degree is preferred
• Minimum 2 years customer service or procurement experience.
• Utility business experience preferred.

Travel Requirements

• Infrequent travel required

Work Environment

• Indoor Office Environment

Competencies

• Champions safety
• Collaborates
• Cultivates innovation
• Customer obsessed
• Drives Results
• Nimble learning