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World-Class Warehousing and Material Handling, 2nd Edition


The classic guide to warehouse operations―now fully revised and updated with the latest strategies, best practices, and case studies

Under the influence of e-commerce, supply chain collaboration, globalization, and quick response, warehouses today are being asked to do more with less. The expectation now is that warehouses execute an increase in smaller transactions, handle and store more items, provide more product and service customization, process more returns, offer more value-added services, and receive and ship more international orders.  Compounding the difficulty of meeting this increased demand is the fact that warehouses now have less time to process an order, less margin for error and fewer skilled personnel.